The Wise Monkeys

Hi,

I’m with Vodafone & have been for 7 years - today was the second time I have received one of these calls - 0385580556 15th May 2006 at 11.10 Melbourne time. My mobile is 0416 XXX XXX

Thanks for fighting the fight
Bec

Dear community at 4wisemonkeys,
we have been following the discussion on this forum for a while now and feel forced to post something ourselves to add to the discussion.
Our offer is very clear, and appreciated by a lot of consumers, as our huge customer base in our ringtone club and our word game shows. Following TISSC and ACCC regulations (who have carefully assessed the service), consumers are informed properly about the offer before they pay around $13,80 for the 190 call - to receive a package of $40 mobile content. THis consists of latest chart hit ringtones, wallpapers, and also “classics”, and the consumer can select his own choice.
There are no hidden charges or fees, there is extensive information on the website - which is clearly mentioned also before any 190 charges apply. THe consumer MUSt confirm the 190 charges and the acceptance of the offer by dialling 0. Noone is tricked into anything.
If consumers are unable to receive their items or are unhappy, we have a very generous refund policy. You will not come across a single consumer who has been disappointed by our Email customer service.
Before consumers start to play the word game, they get an extra infoline on 0283030320. Feel free to listen to it.

Different to other telemarketing concepts, people call our service at a time that is convenient to them, and they are not interrupted while having dinner, or getting their kids to bed.

On calling back, customers can listen to our pre-recorded marketing message
If customers do not like our offer, they can simply hang up.

This telemarketing concept has not been invented by DC Marketing, and is in fact common procedure in many European countries. DC Marketing is also not the only company using it in Australia.

Probably due to the efforts of Mr Munn and the other opinion leaders on this site, the ACCC has recently re-assessed the service. All issues raised - e.g. the list of prize winners, refunded call costs etc. - have been properly addressed. There is nothing illegal with the DC Marketing campaign. It adresses people who want to have some fun playing a game of skill, and it is a promotion for our ringtone club. Therefore, DC Marketing already sent out free mobile content with a total value of more than $800,000. We have many positive customer reactions, and are happy to have successfully launched our SMS services in this country.
We invite all people on this forum to test our services, and address our company on e.g. info@vrpan.com. If you are then still unhappy, feel free to release the anger. We just think it is rather unusual to judge a service before trying it.

Kind regards

I. Gruber
DC Marketing

I rang and talked to Peter Pichler. He told me that the numbers are randomly generated.

They are lying about auto generation of numbers. I and my girlfriend have almost Identical phone numbers with Telstra with the exception of the last three numbers, mine is lower than hers, and within 10-15 seconds one goes first and then the other. Maybe he should say they are randomly gererated consecutively the bloody worm. If this happens to us again at 7am on a public holiday I will see the bastards in court, I’ve had enough, and yes I’ve already reported it to the relitive authorities. Oh and for every one else, keep record of the time and day of the call, all direct marketers are required to abide by their regulatary authority as far as times and days they can call, check with your local authorities on this. And if the bastards want to contest what I said about autodialling, I have the phone records to prove it…bring it on.